VIVARANIDHI – A Citizen’s Handbook on e-Governance


Vivara Nidhi – A Citizen’s Handbook on e- Governance -aims at enhancing the capability of the public to access various Government services which can be availed online. It highlights various such services and guides him/her through the various steps he/she has to follow in accessing these. These steps are detailed in the form of simple flow charts which even a layman can follow easily. The services detailed are those which a citizen may need sometime or the other in their life cycle and includes downloading birth, marriage and death certificates, online tracking of case status in high courts, tracking files in Government office, checking status of Aadhar card, ration card, electoral roll, payme nt of utility bills etc.
The handbook was prepared by the faculty and students of the Department of Economics, St. Teresa’s College, Ernakulam with technical support from Mr.Vinod Raj, Consultant (Programme Management), State e-Governance Mission Team, Kerala and Mr Josius Benny Kittan, Manager, e-Governance, Kerala State IT Mission. It is published jointly with Kerala State IT Mission and supplements the databank on e- Governance prepared by the Department of Economics titled e- Jaalakam.

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