KSEB – Service connection application procedure – Simplified

Admin | October 21, 2019 | Power | No Comments

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KSEB Ltd has taken a number of initiatives to simplify the procedural requirements regarding various services offered by it, on its own initially, and later following Govt directives on the matter. Even though Supply Code 2014 specifies the documents to be accepted as proof of ownership, it has been brought to the notice of the Board that there is lack of uniformity in implementation across the State. Many representations are being received from the public seeking clarification regarding documents to be submitted for new service connection, ownership change, change of name etc. Hence the Director (Distribution & IT) suggested that clarifications on the simplified procedures, specifically mentioning the documents required in each case (including alternate documents that can be accepted as proof of identity / ownership and specifying the additional documents required in specific case) be issued for achieving “Ease of Doing Business” as intended by the Government. Board, vide Circular No. D(D&S)/D6/Regularisation VDS/2015 dated 24.02.2016 had provided consumers an opportunity for regularizing the Connected Load. Accordingly, during the scheme period, a consumer could regularise the connected load by giving application in the prescribed form along with a self-declaration that the wiring has been carried out under the supervision of approved contractor / supervisor. Consumers also had an opportunity to add or make corrections in the name / address by producing proof of identity /address, as the case may be, subject to the condition that consumer will be responsible to prove his rights if there are any disputes subsequently. This facility was open to consumers till 31.12.2016. Field officers pointed out that some of the consumers still approach Section Offices with similar requests. Considering the fact that regularising Connected Load and making corrections in the Consumer Profile is to the advantage of the utility, the Director (D&IT) also suggested the following:
>> Application Fee shall not be collected on applications for correcting errors in consumer profile.
>> The facility for revising Connected Load of the consumer based on self-declaration as announced vide Circular No D(D&S)/D6/Regularisation VDS/2015 dated 24.02.2016 be re-opened, till 31/12/2018.
>> For regularizing Connected Load during the scheme period, Application Fee and Testing Fee shall be waived for applicants; the Additional Security Deposit also may be waived at the time of regularisation in these cases. However these consumers will have to pay for network enhancement if the declared new load demands it or if there is change in voltage level, and will be liable to pay Additional Security Deposit, if so required during the review at the first quarter of each Financial Year as envisaged in the Supply Code.
The matter of issuing clarifications regarding the simplification of procedures, along with other clarifications sought by the field officers and a proposal for ‘Regularising Connected Load’ was placed before the Full Time Directors vide note read as 20th paper above.

Having examined the note read as 20th paper above, the Full Time Directors in the meeting held on 25.09.2018 sanctioned issuing clarifications subject to the condition that deviations from Kerala Electricity Supply Code, if any, shall be taken up with KSERC. Full Time Directors also sanctioned re opening the facility for regularising Connected Load based on self-declaration (supported by proof of identity) till 31.12.2018.

Accordingly the following orders are issued:

Documents to accompany Service Connection Application : The documents required to be accompanied with the application form for new connection shall be limited to two (viz. (i) proof of identity of the applicant and (ii) proof of ownership/ legal occupancy of the applicant over the premises for which new connection is being sought for), in normal case.

1.1. Proof of Identity : Any one of the following documents can be accepted as Proof of Identity (Photo Identity Card)

i Electoral Identity Card;

ii Passport; iii Driving License;

iv Ration Card;

v Photo Identity Card issued by any Government Department / Agency / PSU;

vi PAN Card;

vii AADHAR Card / National Population Register (NPR) Card;

viii Photo Identify Certificate from Village Panchayat or Municipality or Municipal Corporation.

1.2. Proof of ownership / legal occupancy

1.2.1 Any one of the following documents can be accepted as proof of ownership / legal occupancy

i Ownership certificate of the building issued by Municipal Corporation or Municipality or Panchayat or Township;

ii Ownership / Possession certificate of the land issued by competent revenue authority;

iii Copy of title deed duly attested by a Gazetted Officer/ KSEB Ltd officer;

iv Copy of the Land Tax payment receipt issued by Revenue authorities issued within 1 year (authenticity of the copy may be verified with the original)

v Valid Rent / Lessor-Lessee Agreement along with any of the documents (listed i to iv above) proving ownership of the Lessor (applicable in case of service connection application made by the tenant / lessee)

vi Occupancy certificate from Municipal Corporation / Municipality / Panchayat. It is clarified that any one document mentioned in para 1.2.1 above is sufficient.

However an applicant who is not an owner but an occupier of the premises, shall furnish a no objection certificate from the owner of the premises along with any one of the documents listed above.

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